Guarantee & Warranty

Our Guarantee

REOTEMP guarantees our products will perform within the cataloged performance specifications if used within specified parameters. Determination of defect or failure will be made at REOTEMP or at a certified test facility. Warranty is limited to replacement or repair at factory. This warranty is expressed in lieu of any other warranty, expressed or implied, and of all other obligations or liability on our part for damages, including but not limited to, consequential damages arising out of use or misuses of our temperature or pressure instruments, and we neither assume nor authorize anyone to assume for us, any other liability in connection with the sale of our instruments or sensors.

REOTEMP reserves the right to make product improvements and change its specification stated throughout this catalog at anytime without notification. Please contact the factory on all critical dimensions and specifications for verifications.

Five Year Warranty

We warrant 3″, 4″, and 5″ dial bimetal thermometers* against defective materials or workmanship under normal use and service as per ASME B40 standards for five (5) years following date of shipment. This warranty does not cover exposure to corrosive materials, temperatures in excess of those recommended, excessive vibration, or forces or abrasions which cause bending or unsealing of the case or stem. REOTEMP’s liability is limited to repair or replacement at the factory, shipping charges prepaid.

*The thermometers covered by this warranty are all 3″, 4″, and 5″ dial bimetal thermometers except those with plastic crystals, silicone filling, stems exceeding 35″, and minimum – maximum pointers, which are covered for 1 years from the date of shipment.

One Year Warranty

All other REOTEMP temperature instruments, except for hand held digital thermometers and associated probes**, are warranted for one (1) year from date of shipment under normal use and service as per ASME B40 standards to be free of manufacturer’s defects in material and workmanship. REOTEMP‘s liability is limited to repair or replacement at the factory, shipping charges prepaid.

**Digital Thermometers and associated probes are warranted for 90 days from date of shipment.